We always cherish our customers at RZUstyle. After having nurtured a loyal customer base over many years, we understand that trusted service and constant fruitful interaction is the key to a successful relationship. The spirit of our mission is to make people feel good and get the best out of their lives. It is what drives every endeavour undertaken at RZUstyle.
It is a similar sentiment that we receive from some of our oldest customers; Mrs Mithu Gupta from Pune is one such. Mrs Gupta is a great connoisseur of Chikankari embroidery work and was a valued customer of RZUstyle’s parent company Binaca Creations when owner Bina Rao had opened operations in Vizag, Andhra Pradesh. After a while, Mrs Gupta and her family relocated to another part of the country and, due to a lack of reliable communication networks in the olden days, lost touch with Binaca Creations. Years later, Mrs Gupta happened upon RZUstyle’s Facebook page, and when she saw that it was a brand of Binaca Creations, she reached out to Bina Rao and has now re-discovered a new relationship with RZUstyle and Chikankari.
“Binaca Creations is a trusted name from where I used to get my Chikankari work some 20 years ago. Now I am so happy that Bina’s daughter Pallavi Navin has taken it to new heights. It is a great choice for all those who can’t reach Lucknow to get the stuff. The collection they have are exclusive, they always keep you up to date with the latest fashions and their prices are reasonable. Thank you Pallavi and Beenaji.” – Mithu Gupta, Pune
RZUstyle’s Lucknowi Chikankari embroidered products are trusted gifting options, as customer satisfaction is a top priority for us. This is especially so when orders are being made from abroad; Shweta Mabel, a US customer of our website, wanted to gift something special for her mother in Hyderabad. We gift-wrapped the order and ensured it was delivered on her birthday as a surprise.
“I ordered some stuff for my mom in Hyderabad for her birthday and some for me in the US. The Chikan work is of top quality and looks much better in person than on the website. I got many compliments on my kurta. The package came on time. I was so pleased that I will order again.” – Shweta Mabel, US
Bina and Pallavi invite their customers to share their stories of shopping at RZUstyle with them. If you feel the love and want to tell the dynamic duo how much you adore their work, write in with your photos to RZUstyle@gmail.com and you will be featured in the RZUstyle compilation.